Marchex Wins 2022 APPEALIE SaaS Customer Success Award | Business
SEATTLE–(Organization WIRE)–Nov 2, 2022–
Marchex (NASDAQ: MCHX ), the award-profitable AI-driven conversation intelligence organization that allows companies flip strategic insights into the steps that travel their most valued income outcomes, right now declared that it has received APPEALIE’s 2022 SaaS Customer Achievements Award as element of the 2022 APPEALIE SaaS Awards.
Marchex been given the award for the use of its discussion intelligence capabilities to go “previously mentioned and over and above” in encouraging a national pc mend and support products and services organization that depends intensely on cell phone phone calls to land new customers and generate new enterprise in a competitively accelerating space. The company’s dialogue intelligence system, a multichannel suite of products and solutions that uses Marchex’s highly effective synthetic intelligence technological innovation, empowers product sales groups to increase gross sales results when delivering greater purchasing experiences. The SaaS Customer Achievement Award classification winners were being picked from entrants who are equipped to demonstrate the ideal client results stories and outcomes. This is the next consecutive APPEALIE award for Marchex, as the corporation been given the Total SaaS Award in the Analytics + Business Intelligence Classification of the 2021 awards.
By analyzing the information of voice and textual content conversations, Marchex discussion intelligence can help its small business customers turn strategic insights into the steps that earn a lot more business enterprise. The Marchex purchaser showcased in the SaaS Buyer Achievements Award was in a position to attain actionable discussion insights processed by Marchex’s conversation intelligence that recognized time sensitive skipped gross sales chances that the purchaser was ready to rescue, ensuing in far more than a 3,000% regular ROI, and general improved connect with dealing with effectiveness benefits. Key close-users who interact with Marchex’s solutions incorporate brand name managers, normal managers, income professionals, promoting managers and profits representatives. Marchex is the dependable discussion intelligence lover for marketplace-top businesses in essential industries, which includes automotive producing, automotive expert services, home providers, healthcare, actual estate, and senior dwelling, comprising numerous of the world’s most ground breaking and prosperous brands.
“Receiving a client success award is specifically gratifying for Marchex, as we have positioned the highest priority on assisting our organization consumers clear up their mission-vital enterprise problems along the consumer journey that in the long run direct to improved gross sales,” stated Ryan Polley, Marchex Main Running Officer. “We created our dialogue intelligence platform particularly for this reason by helping buyers raise gross sales effectiveness, boost sellers’ productiveness, prioritize leads, and rescue misplaced profits. We are committed to continue top the field on the innovation entrance, even though retaining the core target on helping our consumers prosper.”
The APPEALIE SaaS Awards are the most selective in program, honoring buyer-obsessed SaaS platforms and achievement tales that supply extraordinary ordeals and final results.
The SaaS Shopper Achievement Award classification winners are chosen from entrants who are ready to reveal the very best consumer results tales and outcomes.
Pronounced “appeal-eee,” our identify APPEALIE originates from our mission to understand the most pleasing apps in SaaS.
Marchex’s award-profitable discussion intelligence platform, that includes AI-driven gross sales engagement and internet marketing answers, helps firms flip strategic insights into the actions that push their most valued gross sales results. Our multichannel voice and text abilities permit gross sales and advertising and marketing groups to produce the purchasing activities that today’s customers count on. Marchex is the dependable dialogue intelligence companion for sector-foremost companies in significant industries, such as a lot of of the world’s most ground breaking and prosperous brand names.
Make sure you visit www.marchex.com, www.marchex.com/web site or @marchex on Twitter ( Twitter.com/Marchex ), in which Marchex discloses substance information from time to time about the corporation and its business enterprise.
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Get in touch with: Marchex, Inc.
Trevor Caldwell, 206-331-3600
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