COLUMBUS, Ga. (WTVM) – “I’ve never viewed everything like it right before,” claims Carmen Williams soon after becoming seated at her desk for lunch by a robotic.
Chef Lee’s Peking Restaurant on Bradley Park Travel in Columbus has a couple of new workers, but it is not what you count on.
Subsequent time you have a flavor for egg fall soup or Snow white Hen from Chef Lee’s, Ruby or Emerald the robots will happily information you to your seat.
Operator of Chef Lee’s Peking restaurant Harriet Zhu thinks the interaction concerning the consumer and an staff is incredibly significant.
So much so, she resolved to bring in new know-how to boost customer satisfaction, robot hostesses. Zhu shares the robots are there so waiters can devote additional time catering to the buyers requirements.
“They are not changing the waiter, they are just making the task simpler,” states Zhu.
Suitable now, there are two robots serving as hostesses, Emerald or Ruby. Four or more really should commence quickly to help with take out orders.
Here’s how they do the job: just after you wander in and give the range in your party, a worker presents a code to the robotic on which part to seat you in. Just after that, follow Emerald or Ruby, to the part and free of charge desk she guides you to.
“Usually, we will ask them to stick to the robotic and place the menu on the table.” says Zhu, “When they are subsequent the robotic, they are laughing. They deliver contentment to the prospects,” says Zhu.
Zhu says so considerably, the robots are the emphasize of guests’ eating expertise at Chef Lee’s.
“My Spouse and I, we have been here and noticed the robots, but we have in no way been lead to the desk by a single so it was a great knowledge,” says client Becky Bunting.
“It was not what we expected when we came to lunch, but Ruby was quite magnificent,” claims buyer Lisa Scully.
The owners say worker shortages has nothing at all to do with why they introduced in the robots. Zhu states Chef Lee’s has been a staple in Columbus given that 1998 and she just needs to continue to keep up with the times to make certain the cafe will be around for many additional many years to appear.
“We have a lengthy heritage and I want to provide a modern component to this long history restaurant. A ton of destinations are performing speedy in, rapidly out, and they are using devices. When you go to a great deal of these chains, they never have cashiers they use machines to assist men and women out, so it is the craze,” suggests Zhu.
A person customer, Norman Davis, agrees with the restaurant’s selection to carry in what is trending.
“I really like the change, I love the update, everything now is robotic, so this fits proper in,” says Davis.
If you want to fulfill Emerald or Ruby and have a neat lunch or evening meal working experience, Chef Lee’s is open up Tuesday thru Sunday, 11 a.m. to 9 p.m. and is found on 6100 Bradley Park Drive in Columbus.
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