May 22, 2024

The future of airport boarding: Thales’s digital token technology

As boarding gates reopen for travellers, concentration encompassing long passenger traces, contactless boarding alternatives, and dashing up passenger processing periods have been broadly explored and discussed. 

Business company service provider Thales has been aiding this journey with the introduction of biometric options, contactless boarding and substantially extra. A new alternative called  ‘Fly To Gate’ aims to greatly enhance passengers’ vacation experience, though providing a secure and contactless airport knowledge, working with a electronic token . 

The electronic token can be employed to authenticate an specific in a lot less than a 2nd – with or without having a mask – at distinctive details in the course of the airport, lessening passport command and boarding moments by an common of 30{18fa003f91e59da06650ea58ab756635467abbb80a253ef708fe12b10efb8add}. 


Credit history: Thales.


Frankie Youd: Could you deliver an define of how the Thales token technological know-how works? what would the passenger knowledge be and what technological innovation is staying used?

Philippe Faure: Thales’ Fly To Gate alternative is created to increase the travel practical experience for travellers by way of improved ease, whilst at the exact same time boosting protection at 5 principal points around the airport. The aim of the technology is employing identification verification and facial biometrics to build a seamless journey for travellers, getting rid of the have to have to clearly show a ticket or ID at every single checkpoint. 

Travellers simply just check in by using their airline’s mobile application and then are quickly confirmed with confront recognition computer software, using a mix of a selfie, liveness detection, and a document authenticity look at. 

The facial recognition program checks several points on the passenger’s confront and can do the job with or without a mask. Once verification is total, a short-term electronic token is produced for every single passenger, enabling them to be determined at check out-in, bag fall off, protection, passport regulate, and the boarding gate – all without having demonstrating any paperwork. The technological innovation functions in actual-time – with the token erased at the time the flight has taken off – and lessens boarding situations by one particular third at the gates. 


When is this technologies accessible, have there been trials?

Thales provides the computer software for the Fly To Gate resolution and actual physical infrastructure, such as the border kiosks to the airport, all of which is now readily available to the market. 

We’ve run a quantity of pilots across Europe (Spain, France) and the US (Dallas, LA), all of which have definitely served exhibit the performance and safety of the process. 

Also, in the EU a new regulation asks members to get outfitted with an Entry-Exit System (EES) in advance of mid-2022. The technological know-how is offered now – EES kiosks deployment by now started off in France – and is based on Thales skills in ID verification and biometric authentication. 


Cybersecurity is a crucial subject of discussion, how is safety ensured for the travellers working with this know-how as properly as the airports?

All our alternatives are GDPR-compliant and intended by default with all the defense they need in conditions of cybersecurity. Highly sensitive biometric facts is processed in a safe method using extremely-subtle encryption mechanisms. 

It suggests that need to hackers access any knowledge, they cannot use it outside of the program, rendering it obsolete. Also, the electronic token made by the Fly to Gate process (which is a mathematical representation of the traveller) is destroyed immediately after choose-off. 

All of this is spelled out to travellers prior to they use the methods, and they should give their consent. Trials have proven that travellers are enthusiastic about new systems if these are described to them perfectly and it appears apparent their knowledge are well protected. 

This re-affirms the importance of airports and their companions, these as Thales, supplying clear and reassuring information to passengers, with an final view of bringing them on that electronic transformation journey. 


Passport and doc fraud was an problem ahead of introduction of paperless technological innovation, do you imagine technological innovation these as this will see an boost in attempted cybersecurity assaults?

Doc forgery is a worthwhile organization and it’s not unusual for individuals to keep numerous id documents. That is why international polices connect with nations to offer citizens with electronic paperwork, with a chip to serve like a vault to retail outlet and secure all delicate and own knowledge. Digital paperwork in polycarbonate are obviously cutting down the risk of cast document. 

“While hackers will normally attempt to disrupt, the long run of identity authentication is possible to be around-paperless and know-how like biometrics is the ideal way of combatting the stages of id fraud we have viewed historically.”

Although hackers will normally try to disrupt, the future of id authentication is probable to be in close proximity to-paperless and engineering like biometrics is the finest way of combatting the stages of identification fraud we’ve found historically. 


What are the gains of this token technologies about other contactless strategies offered?

Whilst other touchless techniques may possibly aim on a person particular place, our Fly To Gate alternative is developed to enhance the whole buyer journey, from look at-in – which can be performed at home – by way of to consider off. 

Through biometrics, liveness detection and doc authenticity check, the system is simplified for equally travellers, airports, and airways, rising effectiveness, and offering built-in security far too. 

All of this can produce a finish self-support encounter for passengers, which reduces processing periods by 70{18fa003f91e59da06650ea58ab756635467abbb80a253ef708fe12b10efb8add}, which includes biometrics preserving 30{18fa003f91e59da06650ea58ab756635467abbb80a253ef708fe12b10efb8add} in boarding occasions. 


Do you think that technologies this sort of as this will be a staple for the field in the future?

Airports are dealing with a number of difficulties at the second, from the community well being crisis to new polices on independence of motion in the Schengen Place. As this sort of, their reliance on technological know-how to facilitate and boost the vacation encounter, even though also escalating safety and fuelling efficiency for airports, is only set to mature. 

“Thales is prepared to enjoy a top position in realising this upcoming that positive aspects airports, airlines, and travellers in equivalent evaluate.”

Thales is all set to play a primary role in realising this foreseeable future that advantages airports, airlines, and travellers in equivalent measure.