April 18, 2024

What can be done if software used to remove files and update drivers goes wrong

Q: I have a Dell T5500 jogging Windows 10 with all updates accomplished immediately. At the stop of December, I got an email from CCleaner that it was time to renew my license and let it update my motorists, eradicated unneeded files, etc. I agreed, and CCleaner did its point. But when the laptop or computer restarted, my Dell U2719D monitor resolution of 2560×1440 was diminished to 1024×768 with no alternative to reset the resolution. Carbonite was unable to do its each day backups. The personal computer usually takes 20 minutes to boot up. 

I tried out to do a Home windows system restore to a Dec. 23 restore issue, but that unsuccessful with an “unable to uncover file” concept. 

The CCleaner consumer assist person was not able to undo the CCleaner changes, and they expended a 7 days of “maybe consider this” seeking to get me jogging once again before providing up and refunding my yearly license payment.

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I then invested $190 at a pc repair service location. They acquired the keep an eye on to operate at 2048×1080 but not back again to 2560×1440, and all other items, apps, printer, world-wide-web get the job done great when the computer system is booted up. Having said that, starting off up takes 20 minutes or so alternatively of a couple of seconds.

All advised Windows 10 fixes fall short with messages like “unable to carry out supposed method.” The upcoming alternative is to reinstall Home windows 10, which will wipe out all of my applications, and I’ll have to reinstall almost everything. That will be a important discomfort, and I’ll likely have to relicense some apps, so also expensive.

Do you consider a reinstallation of Windows is likely to fix the startup trouble?

Curtis Mobley

A: Yikes. It’s feasible that reinstalling Home windows above your existing installation could possibly address your trouble. But it’s also possible, I’d say even probably, that it won’t. Which is since reinstalling Windows will not remove 3rd-get together drivers from your push and just one or yet another of all those could nicely be what is producing the difficulty.

With this amount of dysfunction I’d decide for a clear installation, which indicates reformatting your travel at the commencing of the set up approach. Sure, that will indicate getting to reinstall your purposes. The great news is that you are evidently ready to back up your knowledge prior to accomplishing this.

Q: I have quite a few property videos that I have migrated onto 35 DVDs. I have a DVD player on my laptop computer and want to put the videos on OneDrive. Someone established me up with VLC Media Player. But the program has a amount of diverse applications within just just about every motion picture file, and you have to find the right just one to observe the movie. I have uploaded a few DVDs so significantly but am looking for a simpler application for the films.

Does Microsoft have a media player with Business office 365 so I would not have to load the participant on every Computer system? What is a great program I can use to view the flicks, and in which can I down load it from? Does it need to be loaded onto just about every Computer or can it be embedded with every motion picture as I duplicate them on to my Personal computer?

Larry Brickman, Bellevue

A: Home windows 10 comes with Home windows Media Player. Whilst the Media Player no for a longer period will perform DVDs, it seems like you’ve already ripped individuals DVDs to your laptop or computer.

As for possessing to select the ideal file to perform a movie, that relies upon on what software was utilized to rip the file and how it was configured. I have USBs with tons of movies on them and they’re all solitary MP4 documents. A single click and I’m munching popcorn.

I’ve employed both equally WinX DVD Ripper Platinum and Handbrake to rip DVDs with good success. WinX DVD Ripper Platinum is a professional program ($55.95 for a life time license) whilst Handbrake is open up source and totally free. The latter can take a small far more understanding to use. You may perhaps want to attempt Handbrake and if you uncover by yourself unsatisfied look at shelling out for a smoother experience.